Zettagrid Support Central

Welcome to Zettagrid Support Central

Topics

  1. Portals
    1. MyAccount
    2. Status Page
    3. VoIP Admin Portal
    Show 5 more
  2. Request Forms
    1. Technical Support Request
      Technical Support Request
    2. Mobile Broadband Plan Change
      Mobile Broadband Plan Change
    3. Aggregated Mobile Broadband Order
      Aggregated Mobile Broadband Order
    Show 15 more
  3. Popular MyAccount Articles
    1. MyAccount User Roles
    2. Downloading an Invoice
    3. Can I pay my invoice online?
    Show 4 more
  4. Popular Partner Articles
    1. Grant Access to your Parent Partner Account
    2. Where do I find partner collateral (price books, brochures, case studies, logos etc)
    3. Partner Child Account Creation
    Show 3 more
  5. Popular VDC Articles
    1. Virtual Data Centre First Steps
    2. Accessing Cloud Director Portal in Zettagrid
    3. VMware Aria Operations Manager Plugin for Cloud Director - User Guide
    Show 15 more
  6. Popular Network Articles
    1. Domain Name Servers (DNS)
    2. NBN and Mobile Broadband Network Port Restrictions
    3. Can I set a Reverse DNS entry on my assigned Static IP Address?
    Show 1 more

Suggested forms

  • Account / Service Ownership Transfer Request in Support Central

    Please use this form to transfer ownership of an Account or individual service from one party to another. For example, a Business Sale, selling a property with the active internet service.

  • Billing Query in Support Central

    If you have a questions about your invoice, need a different format or need to change your billing details

Powered by Jira Service Management
{"xsrfToken":"c12ef5ac2a825b2216eae7c456716c7b38f0afc7_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/0f847ad4-97de-430a-a841-1f68e39a6127/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkYmVjNmMyNy05NzVmLTRiZTQtOTM0ZS1iYzVlMDhjZmNkNTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBmODQ3YWQ0LTk3ZGUtNDMwYS1hODQxLTFmNjhlMzlhNjEyNyI6WyJyZWFkIl19LCJleHAiOjE3MzUyMTkxNzQsIm5iZiI6MTczNTIxODU3NH0.dQmrtf3Llr2RI8BqlnY6EGqUsWSOK4ICQtfUWV4fJn8&client=dbec6c27-975f-4be4-934e-bc5e08cfcd57&mode=fit","logoId":"0f847ad4-97de-430a-a841-1f68e39a6127","isLogoAvailable":true,"helpCenterTitle":"Welcome to Zettagrid Support Central","sharedPortalName":"Zettagrid Support Central","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to Zettagrid Support Central","sharedPortalName":"Zettagrid Support Central","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#232323","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/223e1153-20e3-4296-9dc1-e1d918a1ec1c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkYmVjNmMyNy05NzVmLTRiZTQtOTM0ZS1iYzVlMDhjZmNkNTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjIyM2UxMTUzLTIwZTMtNDI5Ni05ZGMxLWUxZDkxOGExZWMxYyI6WyJyZWFkIl19LCJleHAiOjE3MzUyMTkxNzQsIm5iZiI6MTczNTIxODU3NH0.aRb5ZfmaOBbbV7cAfF-y2ToAI05Cho3a4qU2J_-n3P0&client=dbec6c27-975f-4be4-934e-bc5e08cfcd57&height=300&mode=fit","bannerMediaApiFileId":"223e1153-20e3-4296-9dc1-e1d918a1ec1c","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=zettagrid","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"c12ef5ac2a825b2216eae7c456716c7b38f0afc7_lout","baseUrl":"https://customer.support.zettagrid.com/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://zettagrid.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"dbec6c27-975f-4be4-934e-bc5e08cfcd57","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"443e6498f0f548389833bda02cc0e5e3","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}