Zettagrid Support Central

Welcome to Zettagrid Support Central

Topics

  1. Portals
    1. MyAccount
    2. Status Page
    3. VoIP Admin Portal
    Show 5 more
  2. Request Forms
    1. Technical Support Request
      Technical Support Request
    2. Mobile Broadband Plan Change
      Mobile Broadband Plan Change
    3. Aggregated Mobile Broadband Order
      Aggregated Mobile Broadband Order
    Show 18 more
  3. Popular MyAccount Articles
    1. MyAccount User Roles
    2. Downloading an Invoice
    3. Can I pay my invoice online?
    Show 4 more
  4. Popular Partner Articles
    1. Grant Access to your Parent Partner Account
    2. Where do I find partner collateral (price books, brochures, case studies, logos etc)
    3. Partner Child Account Creation
    Show 3 more
  5. Popular VDC Articles
    1. Virtual Data Centre First Steps
    2. Accessing Cloud Director Portal in Zettagrid
    3. VMware Aria Operations Manager Plugin for Cloud Director - User Guide
    Show 15 more
  6. Popular Network Articles
    1. Domain Name Servers (DNS)
    2. NBN and Mobile Broadband Network Port Restrictions
    3. Can I set a Reverse DNS entry on my assigned Static IP Address?
    Show 1 more

Portals

  1. Zettagrid Support Central
  2. ISO 27001:2022

    Welcome! You can raise a request for ISO 27001:2022 using the options provided.

Suggested forms

  • Cancel a Service Or Account in Zettagrid Support Central

    Network and Voice Service cancellation

  • Other questions in Service Provisioning Request

    Don't see what you're looking for? Select this option and we'll help you out.

  • Technical Support Request in Zettagrid Support Central

    Let us know if you're experiencing an issue with your service and need help getting it restored.

Powered by Jira Service Management
{"xsrfToken":"51ef6f33b87d9ffde1c0f1738d6795a3d2686b4f_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/0f847ad4-97de-430a-a841-1f68e39a6127/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkYmVjNmMyNy05NzVmLTRiZTQtOTM0ZS1iYzVlMDhjZmNkNTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBmODQ3YWQ0LTk3ZGUtNDMwYS1hODQxLTFmNjhlMzlhNjEyNyI6WyJyZWFkIl19LCJleHAiOjE3NDM2NDUwOTUsIm5iZiI6MTc0MzY0NDQ5NX0.B6r0H1_7ZH1zw9NScNXd3Dz_i7Tjz3SX8A4QWepVsaM&client=dbec6c27-975f-4be4-934e-bc5e08cfcd57&mode=fit","logoId":"0f847ad4-97de-430a-a841-1f68e39a6127","isLogoAvailable":true,"helpCenterTitle":"Welcome to Zettagrid Support Central","sharedPortalName":"Zettagrid Support Central","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to Zettagrid Support Central","sharedPortalName":"Zettagrid Support Central","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#232323","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/223e1153-20e3-4296-9dc1-e1d918a1ec1c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkYmVjNmMyNy05NzVmLTRiZTQtOTM0ZS1iYzVlMDhjZmNkNTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjIyM2UxMTUzLTIwZTMtNDI5Ni05ZGMxLWUxZDkxOGExZWMxYyI6WyJyZWFkIl19LCJleHAiOjE3NDM2NDUwOTUsIm5iZiI6MTc0MzY0NDQ5NX0.t3sgj3kRwUsQF7jvyK11SaDoAlEu5gLinWV6MnRMqi4&client=dbec6c27-975f-4be4-934e-bc5e08cfcd57&height=300&mode=fit","bannerMediaApiFileId":"223e1153-20e3-4296-9dc1-e1d918a1ec1c","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=zettagrid","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"51ef6f33b87d9ffde1c0f1738d6795a3d2686b4f_lout","baseUrl":"https://customer.support.zettagrid.com/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://zettagrid.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"dbec6c27-975f-4be4-934e-bc5e08cfcd57","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"cadb859490614d799857e3fef5a74663","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}